DiO Inc | Privacy Policy and Handling of Personal Information

Privacy Policy

Privacy Policy

DiO Inc. (hereinafter referred to as "DiO") recognizes that it is an important social responsibility to properly manage the personal information of its customers and employees that it obtains in the course of its various operations.

1.Acquisition and Use of Personal Information
We will clearly define the purpose of use of personal information within the scope necessary for the execution of our business, and will acquire, use, and provide personal information appropriately. We will use the acquired personal information only within the scope of the purpose of use, and will take measures to ensure that the information is not used for any other purpose.
2.Compliance with Laws and Regulations
We will comply with all laws, regulations, national guidelines, and other norms regarding the handling of personal information.
3.Security Measures for Personal Information
We will take reasonable safety measures and corrective actions against risks such as unauthorized access to personal information, loss, destruction, falsification, and leakage of personal information.
4.Continuous Improvement of Personal Information Protection Management System
We will respond without delay to complaints and consultations from individuals regarding the handling of their personal information.
5.Continuous Improvement of Personal Information Protection Management System
In order to maintain appropriate protection of personal information, we will establish a personal information protection management system, conduct regular audits of its operation, and strive for continuous improvement.
6.Contact for inquiries regarding personal information protection policy
DiO Inc., in charge of personal information protectionContact for inquiries regarding the personal information protection policy of DiO Inc. 株式会社DiO 個人情報保護方針に関するお問い合わせ窓口連絡先

Established: May 23, 2023

DiO Inc.

Handling of Personal Information

DiO Inc.(hereinafter referred to as "DiO") has established the following personal information protection policy, built a personal information protection system, and promotes the protection of personal information.


DiO Inc.

*Please refer to the Company Information page for the address and the name of the representative.

1.Definition of Personal Information
We define personal information as information about a living individual as defined in the Act on the Protection of Personal Information (name, date of birth, and other information that can identify a specific individual), facial images that can identify a specific individual, and e-mail addresses, user IDs, and passwords that are used in connection with a specific individual, We also recognize that personal information is information that is integrated with personal information, such as hobbies, family structure, age, and other personal attributes.
2.Cookies and IP Address Information
Cookies and IP address information are not considered personal information because they cannot identify a specific individual by themselves. However, when such information is used in combination with personal information, such information is also considered personal information. When we use cookies and IP address information in the media we operate, we will disclose the purpose and method of use, even if it is not possible to identify a specific individual. It is possible to reject cookie information by setting your browser to refuse cookies. If services cannot be received if cookies are refused, this will also be disclosed.
3.Specification of Purpose of Use of Personal Information
When handling personal information, we will specify the purpose of use as much as possible.
4.Restrictions on Use of Personal Information
We will not handle personal information beyond the scope necessary to achieve the purpose of use without obtaining the prior consent of the person concerned. In the event that personal information is acquired as a result of a merger or for any other reason, the Company will not handle such information beyond the scope of the purposes of use prior to the succession without obtaining the prior consent of the person concerned. However, this does not apply in the following cases.
(1) When required by law
(2) When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the person in question.
(3) Cases in which the provision of personal information is particularly necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain the consent of the person in question
(4) Cases in which the handling of personal information is necessary for cooperating with a state organ, a local government, or an individual or entity entrusted by either a state organ or local government to execute affairs prescribed by law, and in which obtaining your consent is likely to impede the execution of such affairs.
5.Proper Acquisition of Personal Information
We will acquire personal information in an appropriate manner and will not acquire it through deception or other wrongful means. We will not collect personal information from children under the age of 15 without the consent of a parent or guardian.
6.Notification of Purpose of Use of Personal Information
When acquiring personal information, we will publicly announce the purpose of use in advance. However, this does not apply in the following cases
(1) Cases in which notifying the person of the purpose of use or publicly announcing it may harm the life, body, property, or other rights or interests of the person or a third party
(2) Cases in which notifying the person of the purpose of use or publicly announcing it may harm the Company's rights or legitimate interests
(3) Cases in which it is necessary to cooperate with a state organ or local public body in executing affairs prescribed by law, and in which notifying the person of the purpose of use or publicly announcing it is likely to impede the execution of such affairs
(4) Cases in which the purpose of use is recognized to be clear in light of the circumstances of the acquisition
7.Changes to the Purposes of Use of Personal Information
If the Company changes the purpose of use of personal information, it will not do so beyond the scope that is reasonably considered to have a reasonable relationship with the purpose of use before the change, and will notify the person in question or make a public announcement regarding the changed purpose of use.
8.Safe Management of Personal Information and Supervision of Employees
To prevent leakage, loss, or damage of personal information and otherwise ensure the safe management of personal information, we have established personal information protection rules and conduct necessary and appropriate supervision of our employees.
9.Supervision of Contractors
When we outsource all or part of the handling of personal information, we will enter into a confidentiality agreement with the outsource or require the outsource to agree to terms and conditions stipulated by us, and we will provide necessary and appropriate supervision to ensure that the outsource manages personal information securely.
10.Restrictions on Provision to Third Parties
Except in the following cases, we will not provide personal information to third parties without obtaining the prior consent of the person concerned. In addition, we will notify you without delay when you request disclosure of records of provision to third parties.
(1) When required by law
(2) When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the person in question.
(3) Cases in which the provision of personal information is particularly necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain the consent of the person concerned
(4) When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining your consent is likely to impede the execution of such affairs.
(5) Cases in which the following matters are notified or announced in advance
(i) The purpose of use includes provision to a third party
(ii) Items of data to be provided to the third party
(iii) The means or method of provision to the third party
(iv) Cessation of provision of personal information to a third party at the request of the person in question
(6)However, the following cases do not fall under the category of third parties as set forth above.
(i) Cases in which the Company outsources all or part of the handling of personal information within the scope necessary to achieve the purpose of use
(ii) Cases in which personal information is provided as a result of the succession of business due to merger or other reasons
(iii) Cases in which personal information is used jointly with a specific person, and in which the Company notifies the person in advance to that effect, the items of personal information to be jointly used, the scope of the joint users, the purpose of use by the joint users, the name of the person responsible for managing the personal information, or the name, representative and address of the jointly using entity. (2) When the Company has notified the person in advance of the items of personal information to be used to that effect and jointly with other parties, the scope of joint users, the purpose of use of the party using the personal information, and the name of the person responsible for managing the personal information, or the name, representative, and address of the jointly using party.
11.Publication of Matters Concerning Personal Information
We will make the following matters concerning personal information available to the person concerned, and will respond without delay upon request.
(1) Purposes for which personal information is used (except for items for which there is no obligation to do so under the Act on the Protection of Personal Information) If we decide not to respond, we will notify you to that effect without delay.
(2) Administrator of personal information DiO Inc. General Manager of Administrative Division DiO Inc. Contact information for the administrator of personal information 株式会社DiO 個人情報の管理者連絡先 (3) Contact for inquiries regarding personal information Complaints and consultation: DiO Inc. Personal Information Inquiry Section DiO Inc. Contact information for inquiries regarding personal information 株式会社DiO 個人情報に関するお問い合わせ窓口連絡先
12.Disclosure of Personal Information
When we receive a request from a person to disclose his/her personal information, we will disclose it to him/her without delay. However, we may decide not to disclose all or part of the information in the following cases, and if we decide not to disclose the information, we will notify you to that effect without delay.
(1) When there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party.
(2) If there is a risk of significant hindrance to the proper execution of our business
(3) If it violates other laws or regulations. In principle, the Company will not disclose any information other than personal information, such as access logs.
13.Correction of Personal Information
When we receive a request from an individual to correct, add, or delete (hereinafter referred to as "correct, etc.") his/her personal information on the grounds that it is untrue, we will conduct the necessary investigation without delay to the extent necessary to achieve the purpose of use, except where special procedures are stipulated by other laws or regulations, Based on the results, we will correct the content of the personal information and notify the person to that effect.
14.Suspension of Use of Personal Information
If we receive a complaint from you that your personal information is being handled in a manner that exceeds the scope of the purpose of use that has been publicly announced in advance, or that your personal information was obtained through deception or other wrongful means, or that we no longer need to use the retained personal data, or that the retained personal data has been leaked, or for any other reason, we will cease to use the retained personal data. The Company will, without delay, conduct the necessary investigation and, based on the results, suspend the use of the personal information and notify the individual to that effect. However, in cases where it is difficult to suspend the use of personal information due to the large amount of costs involved or other reasons, and alternative measures necessary to protect the rights and interests of the individual can be taken, these alternative measures will be taken.
15.Explanation of Reason
We will not, despite a request from the person in question,
(1) Not notify you of the purpose of use
(2) Not disclose all or part of the personal information
(3) not stop the use of personal information
(4) Not to stop providing personal information to a third party
If we decide to do any of the following, we will endeavor to explain the reason when notifying the person.

Date of enactment: April 1, 2022

Revised :May 23, 2023